What does a Restaurant management system mean?
We all have heard so many management systems like school management, hotel management, even personal management system and what not? In this article, we are going to be talking about Restaurant management system.
The restaurant management system is something that we come across every day but the irony is that we don’t know what it is. No matter where we go, all businesses make use of Restaurant Management systems or the traditional term ‘POS systems‘ to track each and everything apart from the main use i.e Billing. Earlier, when someone says POS or a Restaurant management system, the only thing that comes to our mind is ‘Billing‘ but the current scenario is the right opposite.
With such systems, everything becomes digital. A Restaurant management software or a Restaurant POS is designed with the goal to ease the process of Restaurant by providing all the opt features that help to operate your Restaurant & Bar with ease.
Gone are those times when POS was just a POS, today we are so dependent on it that almost no business runs without POS. Restaurant management systems help a restaurant in different situations right from being a Point of Sale for your restaurant to table reservation to managing the communications inside the restaurant and lots more.
How to choose the best Restaurant management software?
With the market crowded with lots of options, you will have a challenge choosing the best one out of it. You might even wonder how to choose the best restaurant management software, but the truth is that it varies from person to person. Which means not two persons don’t have the same requirement. But here are the essential features that I aggregated from different Restaurant management system :
- Recipe & menu
- Mobile order taking
- Inventory & production
- Tip management
- CRM & Promotion
- Pricing & wastage reports
- Integrations with the third party
- Cloud POS
- User & Data Security
- Chain management
The above mentioned are few features & few basic things that have become as a necessity these days to any given restaurant to make their whole process smooth.
Imagine being a restaurant owner, there are different processes happening simultaneously. Like a waiter taking an order, a waiter delivering the order, a customer giving feedback, a customer paying the bill, a customer ordering a delivery, a customer ordering for takeaway and more. To Streamline all these processes in an efficient way, a Restaurant management system comes to action.
Benefits of Restaurant management system :
Complete control & tracking over your restaurant:
The complete happening in the restaurant i.e all the transactions, orders, payments, expenses, inventory & all other vital data is captured by the system. This way, all the sales data is made secure & accurate in depth.
These days, almost every Restaurant management system has a feature to alert the user in different situations, like KOT alert, Customer alert, Bill edit alert, Credit bill alert and more.
Automated reports:
By going digital, there are chances where we rectify the mistake easily by looking at the reports. With each transaction being saved with accurate information, it will help Restaurants to generate Financial statements accurately and fast.
With all the data consolidated in one place, generating reports for your restaurant can be done in a click! This feature gives peace of mind to the restaurant owners by owners getting their reports in one click and makes it easier for filing returns.
Less Queues:
With Restaurant POS, the billing is made faster and easier allowing you to serve the most satisfied customer with higher priority. This way, it guarantees you to deliver the order on the first come, first serve basis. So there won’t be any delay in serving the customer.
Better communication:
With a good Restaurant management software, the communication flow is smooth. Right from order taking, KOT management, to the end order. Our Restaurant management software allows you to take orders via a smartphone, the data is transmitted to the POS and KOT generation, Bill generation follows up.
This way, there is no confusion between the stewards and the Chefs as the communication is strong between them. To add on, KDS or Kitchen display system is a must for restaurants these days to ensure better restaurant management & communication.
Has this given you a clear Idea about what Restaurant Management system means?
This article would have definitely given you an idea of why you need a Restaurant management system. Share your views below.
