Make the Most of Your Table Service POS System This Holiday Season
Dining out is a favorite pastime of consumers no matter the time of year. However, the holiday season with its many group celebrations of different kinds will likely bring even more traffic to your restaurant, creating new businesses opportunities. Exploiting such opportunities necessitates making the most of your table service POS system to:
Facilitate inventory management.
The inventory management component of your table service POS system ensures that you will have the proper quantities of ingredients on hand, at the right time. How? Instead of guesswork and hearsay, orders for each ingredient can be automatically generated once existing supplies have been depleted to a pre-set level. Pre-set ingredient levels can be temporarily adjusted to reflect anticipated increases in business at holiday time, and temporary additions of seasonal ingredients used only to prepare special holiday menu items can be added.
You can also make the most of your table service POS system by leveraging it to review sales records and determine which menu items sold particularly well during the previous holiday season (same time last year) and which were not so popular. This way, you’re more likely to feature a menu that truly appeals to holiday crowds.
Ensure proper employee scheduling.
POS system allows you to obtain an accurate picture of last year’s holiday sales, it permits you to discover when your establishment was at its busiest and look at staffing levels for individual time periods. With such information at your fingertips, you can assign an adequate number of servers, runners, busboys (and girls), and kitchen staff to each shift, in turn, accommodating holiday crowds without compromising customer service. Excessive payroll expenditures are also eliminated when a restaurant POS system has an employee scheduling module because the technology makes scheduling too many employees to cover a given shift a veritable impossibility.
Enhance transaction security and avoid liability for fraudulent transactions.
This is easy if you’ve established a table service POS system. Such cards put payment information on a secure chip sooner than a magnetic strip. Unlike magnetic stripe cards, chip-enabled cards cannot be unjustly reproduced for use in fraudulent transactions. The likelihood of processing fraudulent transactions which is always a concern, but is really top of mind at holiday time is greatly reduced, if not eliminated. Concerns about assuming liability for these transactions, which shifted from issuers to merchants restaurant POS system.
Improve table management and reduce wait times for tables. Some restaurant POS systems allow table status to be displayed on-screen at the host stand, making it easier for restaurant personnel to assign tables to wait for parties and ensuring that newly empty tables are quickly re-set and ready for the next group of holiday revelers.
The faster orders are received in the kitchen, the faster orders are ready, and the faster tables turn. Additionally, the ability to accept mobile payments through a restaurant POS system from customers’ smartphones or mobile POS terminals used in a pay-at-the-table application keeps tables turning faster as well, making things easier to manage. This is especially important at holiday time when everyone wants to celebrate.
Your table service POS system is the heart of your establishment. Your holidays and your customers’ holidays will be happier when you harness the technology to its greatest advantage.
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