These 7 Tips to Do to Offer a Good Dining Experience

We know you want to turn on the crowd to your restaurant and to provide them with such a pleasant experience that they become loyal customers. Expecting a fine dining experience is a  fusion of many things besides just the quality and type of food. Tasty food and good backdrop are no more the only criteria for analyzing a restaurant. They are just the starting points. You need to stay ahead of the competition in multiple ways. According to the current trend, 86% of the respondents indicated they trusted word of mouth over reviews, newspaper articles, TVCs, print ads, outdoor advertising, radio ads, and online banner ads and more… We tend to read reviews online before checking out a new restaurant in the town. So, make sure that your first impression doesn’t become the last one. But how do you do that?

Maintain Place Clean

Nobody likes to eat at a dirty place as it reflects the overall customer service too. Cleanliness is essential in the restaurant industry for both hygiene and appeal purposes as it is the first thing that customers think of while entering the restaurant. They will notice everything. Is the outdoor clean? Are the windows clean and the lights sparkling? Are the plants, if any, well-maintained? Every single make matters. This will decide whether they will enjoy the dining experience or not, to maintain clean can cost you a lot. So, ensure before that not only tables but the indoor and backdoor of the restaurant, restrooms, kitchen, utensils, linens, and employee areas are also clean.

Collect the Truthful Feedback

Don’t agree that your customers are happy if your business is moving just fine. This can’t surely be the case always. Collect the truthful feedback means you value your customers’ opinions and experience. You can handle out a short guest rating, include a link on your social media pages, or list your restaurant on sites like Zomato etc. and hear what they think about you. Collect the positive note and keep doing the good work. Take the negative feedback capably and make sure to improve rather than getting facing. The employees should monitor their business page and respond to every single review with a personal response addressing the reviewer’s comments. This has created a noticeable and friendly standard online.

Realize  your Menu and Compliment

 Service boy, who are most familiar with the items on their menu, they can provide better service. How? Because well-trained with clean dressed staff who knows the menu inside out and can make compliment is very important. How disappointing if be you ask a server to suggest something spicy, but a little bit sweet and you get a blank stare in return?  Try to train your staff to know the menu sideways. By knowing the menu in detail, they can recommend to the customers based on their personal favorites.

Build Relation With Social Media Community

You cannot provide to not be present online – be it a website or a social media page. Create a sensible community by loveable with your customers via social media adds value for your business. The guests will see your restaurant as a place to eat, greet and socialize and not a mere eating place. Offer loyalty and offers specific to the members, organize trivia nights, post blogs, recipes, etc. on social media. The restaurant used social media to spread the word about their foods and Eater Award nomination and directly asked fans for their support. Clearly, it worked. So, think it takes time to build a following and a community, but it’s totally worth it.

Offer Food and Drinks to the Dine-in

Customers love complimentary items. You can show greeting by offering complimentary food or drinks to your guests. Giving food or drinks on the menu for free without any charge. This small invite will go a long way in retaining a customer. You can even offer tasting samples for some food beverages before they are going to place the order.

Offer a Different Dining Experience

A  restaurant ensures that they offer something which is not available somewhere. Providing good service and food is nothing new. When you go out to a restaurant, you remain cleanliness, good service, and much more. Not just good food and good surroundings.  if you think about other restaurants and create a competitive edge by incorporating one or several different features to enhance the dining experience. There are many restaurants around the world which offer a different experience – be it a Robot Theme Restaurant first time it started in Chennai they offer different dining experience with Asimot Pos application and more… 

Final  Attention

Making your restaurant publicity that always a matter of great marketing strategy. It is important to truthfully make efforts to improve your customers’ dining experience. Analysis of how you can make your customer’ experience all right and enjoyable. Be unique in offering quality food and services and don’t forget to ask for feedback and recommendations.  Build a good relationship community to making your customers feel special, engaging with them, and knowing their preferences until overall dining experience. Don’t forget to check out features offered by Asimot like our customer feedback, captain ordering app and , self-ordering and many more.