Why do you need to Invest in Technology for your Food Industry?
The indisputable fact for any tiny or mid-sized restaurant is that customer service is crucial in making or breaking the customer loyalty to your brand and your business.
In today’s world, smart is that the new attractive. reaching to update yourself and create use of the Updated technology to smartly manage your business and operations provides you the edge over your competitors.
Businesses have started moving away from the standard cash registers, card machines and have moved to computers and POS machines. similar to accounting and legal, each business must invest in technology to contend in today’s market.
Technology is each a value of doing business that ends up in a chance to try and do new business.
Why You Need Invest?
Investing during a smart technology, a POS that holistically helps you manage and operate with efficiency is actually necessary for businesses to scale quickly. therefore allow us to not beat around the bush and dive into why you have to invest in Technology. These features are
Online Orders
Online orders have revolutionized the restaurant dining experience. consider an app that lets customers add food to their cart, there’s a 100% probability that the app prompts the user to feature a sweet or a drink to the order once the customer is getting ready to check up on. By logging on, restaurants have the ability to up-sell their things a lot of compared to the traditional dine-in expertise.
With the demand for on-line orders increasing every passing day, restaurants who have invested with in a POS system that’s integrated with these on-line portals appear to own the sting over the others.
Customer Feedback
The restaurants that hear our to customers by responding to their queries, complaints and their alternative needs have continuously had a competitive advantage. Today, once the entire customer base is online, it’s simple for a nasty experience to transform into a bad reviews.
When you need to travel to a restaurant along with your friends for dinner, the primary thing one will is to see the reviews of the place. therefore you never skills a lot of a business that you simply may lose because of bad reviews.
Any service that the customer likes must be marketed and shared on-line whereas each not-so-good experience shall be mentioned inside closed doors to make sure that it doesn’t happen once more.
Personalized expertise
Knowing what the customer likes and dislikes is actually necessary before you market a product/item to them. With technology, you’ll be able to capture the order history of a customer during their previous visits and provides them discounts on their favorite items.
When a loyal customer isn’t seen at the restaurant for a few time, you’ll be able to send promotional SMS/mailers giving discounts to their favorite dish or a sweet. These will increase repeat customers and customer loyalty. This level of personalization is done only with the proper technology.
Analytics to Grow
While a visit to at least one of the leading cafes within the city, I had inquired regarding however the sales reports help them. The owner said that their restaurant runs a proposal each Wednesday (Buy 1 & Get 1). He uses a reports app wherever he will compare sales on Wednesdays to live engagement and satisfaction levels of consumers. this can be simply a small example.
Similarly, having analytics helps you to get a birds eye’s read on however your business is progressing over days, months and years. Analyzing information helps you to suppose not just regarding, around as regards to close to concerning near to on the subject of regarding with reference to with regards to running your business however additionally about growing your business.
Streamline Operations
Wouldn’t it’s smart if you are doing not need to log all of your item stock at the top of each day, nevertheless obtaining the work done? Technology is that the answer.
With restaurant software package returning with options like Inventory Management, Purchase management, supplier Management etc., it so saves man effort and time in managing the processes. With such tools, the possibilities of errors are very lowest as compared to manual entries.
Your inventory is tracked while not a lot of deviation and therefore the stock mismatches in terms of damage, theft, and pilferages may also be known
Online Payments
Gone are the days once people are trying to pay their bills with money. By scanning simply a QR code, payments are done in a while and there are no hassles with the balance modification.
Restaurant owner said they might prefer visiting a restaurant that has one in every of the electronic paying ways. These are a number of the opposite statistics that show the decline of COD (Cash On Delivery) that are simply prediction however consultants say that the downfall within the upcoming years could be severe than projected.
We believe that you liked our latest updates, do send us a message if you have any suggestions or if you would like to see a demo. See you again with the next round of updates! Interested in speaking to a representative about how Asimot can benefit your business? You can email us at info@asimot.com or give us a call at +91818985 5678,+91 875 444 8927!
